Privacy Policy
Who we are
Peter Barnes Funerals Ltd
38 Murrow Bank
Murrow
Wisbech
T: 01945 700200
M: 07894 164201
E: office@peterbarnesfunerals.co.uk
Website: https://peterbarnesfunerals.co.uk
Information we collect
We may collect and process the following personal data:
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Contact Details: Name, address, email, phone number.
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Service Information: Details related to funeral arrangements and preferences.
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Payment Information: Billing address, payment method (we do not store card details).
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Technical Data: IP address, browser type, operating system, and pages visited (via cookies).
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Correspondence: Emails, messages, or calls made to or from us.
How we use your information
We use your personal data to:
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Provide funeral services and related arrangements.
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Respond to enquiries or requests.
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Send invoices and process payments.
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Communicate important updates or service information.
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Improve our website and services.
We do not use your information for direct marketing unless you explicitly opt in.
Lawful Basis for Processing
We process your data under the following legal bases:
- Contractual necessity: To provide our services to you.
- Legal obligation: To comply with laws and regulations.
- Legitimate interests: To improve our services and respond to queries.
- Consent: When you explicitly agree (e.g., for optional email communications).
Sharing Your Information
We do not sell or trade your personal data. We may share it with:
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Trusted service providers (e.g., florists, crematoria, clergy) necessary for delivering our services.
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Financial institutions for payment processing.
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Legal or regulatory bodies where required by law.
All third-party providers are required to handle your data securely and in accordance with GDPR.
How We Store and Protect Your Data
Your data is stored securely, using appropriate technical and organisational measures. We regularly review our data protection practices to ensure your information is safe.
We retain personal data only as long as necessary for the purposes stated or as required by law.
Your Rights
Under the UK GDPR, you have the right to:
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Access the personal data we hold about you.
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Correct inaccurate or incomplete data.
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Request erasure of your data (“right to be forgotten”).
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Restrict or object to processing.
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Data portability.
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Withdraw consent at any time (where processing is based on consent).
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Lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk
To exercise any of these rights, please contact us using the details above.
Cookie policy
Our website uses cookies to enhance your browsing experience and collect anonymised data about site usage. Cookies help us:
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Understand how our website is used.
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Improve functionality and performance.
You can control or disable cookies through your browser settings. By continuing to use our site, you agree to our use of cookies.